We Install, Train & Support – 5% off all products – Coupon Code = friends

  • Free Canada Wide Shipping

  • Online Office Supplies Catalog

  • 5% Off all products – Coupon Code = friends

Thirty-one years of experience providing dictation solutions. Unmatched service and support Canada-wide. Dictation, Transcription & Headset Solutions customized to your workflow.  Please call us at 905-479-9245 or toll free at 1-855-307-8766 or email us at supon@suponvoice.com

Sales

Call our sales staff if you have any questions.

905-479-9245 or Toll Free:  1-855-307-8766 

Email:  supon@suponvoice.com

(Click Here for SHOP)

Installation

Let our experts help you install your products.
(Click Here For Installation)

Training

Certified Professional Trainers.
Online Remote Training – We log into your computer station.
(Click Here to Schedule Your Training)

Repair Center

Dictation Repair Centre

Online Support

Need Help? Email us for your support key!
We will login to your computer and get you going fast!
(Click Here for Fast Support)

Shipping

Free Canada Wide Shipping

Shipping Policy

We ship daily across Canada and USA. Deliveries are shipped through Canada Post and local delivery companies. Expedited shipping insured and tracking available at no extra charge.

Returns & Exchanges

All returned merchandise must be unregistered, in complete original manufacturer’s packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards within 15 days. Otherwise a 15% restocking fee will apply. *Special orders 15% restocking fee applies.  Special products are not listed on our website.  

Damaged Returns

Our Shipping Team makes every effort to prevent shipping damages. However, if your package appears damaged, PLEASE DO NOT OPEN IT, please contact supon@suponvoice.com or call 905-479-9245 or 1-855-307-8766 . Who will, in turn, instruct you to the proper procedure.

Our Return Policy

If for any reason you are not completely satisfied with your purchases, Supon Voice will gladly give you a full refund or exchange. Simply return the product within 15 days with original packaging and manuals.  The buyer is responsible for the delivery charge if not satisfied with the product and returns the product within 15 days.   We ship through Canada Post and we can provide the exact shipping charge if needed.  A 15% restocking fee will apply if missing any original components or if the equipment suffers any damage.  If we ship the wrong product we pay for shipping both ways.

We also reserve the right to login to your computer to remove software and license before issuing a refund.  We request login to remove license keys for resale.

Shipping Errors

In case of shipping errors: If the item you’ve received in your package is different then the item you ordered, make sure not to open the inside packaging please contact us at supon@suponvoice.com or 905-479-9245 or 1-855-307-8766 and give us your order number.  We will verify and direct you on how to handle this return and replacement.

Defective Items

All items that we sell come with a valid warranty from the manufacture. We offer a replacement policy for any product up to 15 days from the invoice date on your order. Items may be repaired or exchanged at our discretion for the same or manufacturer’s equivalent model only. All returns must be freight prepaid; the replacement will be shipped out freight free to you.

No Returns on

• Blister-packed items once opened.
• Special Order merchandise.
• Printers once ink cartridges are installed.
• All consumables, including but not limited to record able media, film, digital memory, tapes, batteries, paper, chemicals, ink, CD/DVDs, etc.

*We do not return delivery fees.

Warranties

Supon Voice, supports the products it sells, through the manufacturers supplied warranties. The complete warranty is included with the product; warranty covers repair or replacement of defective parts, subject to the conditions set forth.  We are an authorized Nuance, Philips and Olympus Dictation Partner. We will handle all warranties directly.

Lost Dictation

* Supon Voice does not take responsibility for lost dictation or transcription. We provide training and we provide professional support. Please take advantage of our training sessions.

Upcoming Events

February 6th-8th, 2018 Ontario Bar Assocation (Toronto)

May 9th-12th, 2018 Pri-Med Canada (Mississauga)

September 26th, 2018 TLOMA (White Oaks Resort)

About Us

Thirty-one years of experience providing Dictation Equipment, Transcription Equipment, Speech Recognition Software and Office Products.

Refund Policy: 30 day money-back guarantee: If you’re not satisfied with any of our Products, please return in its original condition for a full money back guarantee.

Billing Terms and Conditions: Visa, Mastercard, American Express, Paypal, Direct Deposit, Email Transfer, and Cheque Payments.

Delivery: Free Online Shipping. Within Ontario expect 1-2 days delivery.  Outside of Ontario expect 3-4 days.

Our Services (Click Here)

Contact us

Supon Voice

3950-14th Avenue, Suite 102

Markham, Ontario, Canada L3R 0A9

Markham Office: 905-479-9245

Toronto Office: 416-258-3981

Worldwide Toll-Free: 1-855-30-SUPON

Email: supon@suponvoice.com

8:30am to 4:30pm Monday to Friday ET

We provide Installation, Training and Support for all Dictation, Transcription, Speech Recognition & Headsets across Canada.

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