Supon Voice Service –  Per Call Support

Dictation, transcription and speech recognition support.  We support Digital Recorders, Transcription Software, Mobile App, Software Error Messages, License Issues, Foot Pedal Connections, Software Issues, Speech Recognition Microphones and Headset Connections.  Includes ongoing training on purchased products. New installations of software.

If your support runs out and you don’t renew our yearly support, we offer per call support.

$69 Per Call Support (based on 1 hour of support)

*If more time is required $120 per hour.

 


Supon 1 Year Support – with Purchase

Philips Dictation, Philips transcription and Dragon speech recognition support.  Support for Digital Recorders, Transcription Software, Mobile App, Software Error Messages, License Issues, Foot Pedal Connections, Software Issues, Speech Recognition Microphones and Headset Connections.  Includes ongoing training on purchased products.  New installations of software.

Free estimates on defective equipment.  We repair digital recorders and transcription equipment.  Parts and labor extra.

Based on 1 user (Doctor/Lawyer) and support staff (Assistants, Office Manager & IT Staff).  For more users please contact us for special pricing.

Front of the line support

$149 per year – Unlimited Support – Purchase when you buy your products. Renew each year for peace of mind support.  If anything goes wrong we have your back. 


Support lines:

Online Remote login Support – We login to your computer remotely – www.fastsupport.com – We will provide you with the login key.

Telephone Support – 905-479-9245 or 416-258-3981 or  1-855-30-SUPON

Email Support – supon@suponvoice.com

Our support is for users in Canada.  We support, Philips and Nuance Products.  We do not outsource our support to any third party company.  We support our customers directly.   We login to customer computers with www.fastsupport.com. Which is a secure remote online login tool.