Supon 1 Year Online Support – $179 per year

We support our Dictation, Transcription, Speech Recognition & Headset Products.  Unlimited support for 1 Year. Renew each year, for front of the line support.  We login to your computer remotely and get you going as fast as possible.

Support Includes:

-New Software Installations

-New folders

-New Profiles

-New Settings

-Basic Computer Support

Software Error Messages – We work directly with Manufacturers and solve your errors.

Have a License Issue – We can reset your license and check to see if license keys are active for you.

Microphone not working – We can walk you through the steps to see why the microphone isn’t working.

Foot Pedal not connecting – We can try a few tricks that we know to get the pedal working.

Headset not connecting – We will check your headsets to see why they aren’t working.

Lost voice files – Sometimes it’s hiding in a folder, that you don’t know about.

Poor speech recognition – Over time profiles become corrupt and we can help you fix profiles for optimal recognition.

Our support is based on 1 user (Professional/Doctor/Lawyer), 1 Assistant & Computer Support Staff.  For more users please contact us for special pricing.

We do not act as a computer company.  We support our products and require computer support staff who manage your computers at times. All users and support staff can call us directly for unlimited support.

Free estimates on defective equipment.  We repair digital recorders and transcription equipment.  Parts and labor extra.

$179 per year – Unlimited Support – Purchase when you buy your products. Renew each year for peace of mind support.  If anything goes wrong we have your back. 

Support lines:

Online Remote login Support – We login to your computer remotely – – We will provide you with the login key.

Telephone Support – 905-479-9245 or 416-258-3981 or  1-855-30-SUPON

Email Support –

Our support is for users in Canada.  We support, Philips and Nuance Products.  We do not outsource our support to any third party company.  We support our customers directly.   We login to customer computers with Which is a secure remote online login tool.