We Install, Train & Support – 5% off all products – Coupon Code = friends

  • Free Canada Wide Shipping

  • 5% Off all products – Coupon Code = friends

FAQs

Create collapsable and expandable blocks, perfect for frequently asked questions and answers.

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.

When will I be charged?

Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

The item/size I ordered is out of stock. Why was it on the website?

All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Our system does not record individual size quantities, if you order several items in the same size you may experience a slight delay. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size or we will offer a refund.

How long will my order take to be processed?

We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.

Upcoming Events

February 6th-8th, 2018 Ontario Bar Assocation (Toronto)

May 9th-12th, 2018 Pri-Med Canada (Mississauga)

September 26th, 2018 TLOMA (White Oaks Resort)

About Us

Thirty-five years of experience providing Dictation Equipment, Transcription Equipment, Speech Recognition Software and Office Products.

Refund Policy: 30 day money-back guarantee: If you’re not satisfied with any of our Products, please return in its original condition for a full money back guarantee.

Billing Terms and Conditions: Visa, Mastercard, American Express, Paypal, Direct Deposit, Email Transfer, and Cheque Payments.

Delivery: Free Online Shipping. Within Ontario expect 1-2 days delivery.  Outside of Ontario expect 3-4 days.

Our Services (Click Here)

Contact us

Supon Voice

3950-14th Avenue, Suite 102

Markham, Ontario, Canada L3R 0A9

Markham Office: 905-479-9245

Toronto Support: 416-258-3981

Worldwide Toll-Free: 1-855-30-SUPON

Email: supon@suponvoice.com

8:30am to 4:30pm Monday to Friday ET

We provide Installation, Training and Support for all Dictation, Transcription, Speech Recognition & Headsets across Canada.

Top